Merchandise Terms

Customer Service Policy

Super Black Racing is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you to arrange an agreeable alternative item, a backorder or a full refund.

Shipping And Delivery Policy

We deliver products New Zealand wide. Shipping costs for all New Zealand orders are charged at a flat rate of NZ $8.50 for every order regardless of quantity unless expressly stated otherwise. Orders are dispatched within 3 business days.

Shipping times are estimated at between 3-7 business days depending on your location within New Zealand.

We deliver products Australia wide. Shipping costs for all Australian orders are charged at a flat rate of AU $22.00 for every order regardless of quantity unless expressly stated otherwise. Orders are dispatched within 3 business days.

Shipping times are estimated at between 3-7 business days depending on your location within Australia.

Shipping Destinations

Super Black Racing ships goods New Zealand wide and Australia wide.

Pricing Policy

All of our prices are in New Zealand dollars (NZ) and include GST (Goods and Services tax).

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Size Exchanges

We understand that sometimes it is necessary to exchange a size on a product ordered. We will happy arrange size exchanges providing the goods being returned to us for exchange are in their original condition including packaging and all swing tickets remain attached to the goods. To arrange a size exchange simply return the products ensuring it is in original condition and include a paid self-addressed envelope suitable to package the replacement item. Alternatively we can arrange a new courier shipment however an additional courier fee will be applicable.

Security Policy

Super Black Racing uses a secure server with the latest SSL (Secure Sockets Layer) encryption technology. SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support center merchandise@sbr.co.nz

Membership Terms

Super Black Racing – Founders Membership

Terms & Conditions

• To be eligible to be a member of the Super Black Racing Founders Membership you must be 17 years or older at the time of purchase. Proof of age may be requested by SBR.

• Price: $2,000.00 inclusive of GST and payable in full upon purchase.

• Member packages will be sent to the address nominated.

• Member packs will be delivered as soon as possible after time of purchase however shipping delays may occur. Any enquiries can be directed to membership@fpr.co.nz

• Members will be issued a membership card with a unique number. Member cards are required to be displayed to participate in the Super Black Racing workshop tour and other activities.

• Invitation to annual team BBQ & season preview at Super Black Racing includes driver meet and greet, and the chance to mingle with Super Black Racing staff, team mechanics and engineers.

• Locations for Super Black Racing members-only meet and greet will be announced to members prior to each event and from time to time at the discretion of Super Black Racing. Places are strictly limited and will work on first come, first served scenario – online registration required. Event is limited to members only.

• Member’s 15% discount applies to the RRP of team merchandise; it is not valid on sale items. Unique code to be entered for online purchases and membership card must be presented at time of purchase in store. Membership card must be shown for all purchases made in store. Super Black Racing reserves the right to refuse any merchandise discount if member fails to produce membership card. Discount only valid for purchases made direct with Super Black Racing, on track, online or in store.

• Super Black Racing Founders members will be entitled to one Super Black Racing V8 supercar hot lap experience. The locations, date and time will be determined by Super Black Racing. This hot lap is not transferable to third parties, friends or family. Members are responsible for their own transportation to the location and all other costs such as accommodation. The date and location of this experience will not be negotiable and members must adhere to this time and date. Super Black Racing cannot make alternative arrangements or times if a member misses a scheduled time. Members must be under 185.5 cm in height and weigh no more than 100kg. Members will be required to sign an indemnity form.

• Members must nominate their preferred team t shirt size. The style of the team t shirt can be selected when package is purchased however stock allocation may require style to be selected by Super Black Racing. Shirt size must be nominated at time of registration. Exchanges can be made up to 14 days after purchase with copy of proof of purchase if product is in re-sellable condition (tags attached)

• Two complimentary team caps will be made available to members. The style of the cap will be at the discretion of Super Black Racing.

• Members will have the opportunity to select one round of the V8SC championship to experience their official pit tour. An allocated time will be made available by Super Black Racing and this time will not be negotiable and members must adhere to this time and date. Super Black Racing cannot make alternative arrangements or times if a member misses a scheduled time. The tour will be conducted by a member of Super Black Racing staff and are not transferrable to third parties. Super Black Racing-general admission tickets must be purchased separately to gain access to track if members choose not to use their allocated complimentary passes. Places are strictly limited and will work on first in best dressed scenario – online registration required. Event is limited to members only. Members are limited to one pit tour per year. Super Black Racing driver’s availability will be varied and is not promised during pit tours

• Members will be issued with two complimentary passes to one 2015 V8SC championship event. Members must nominate their preferred event upon purchase of this membership.

• General admission tickets must be purchased separately to gain access to track and may require pit paddock access on top of the cost of a general admission ticket. Members are liable for ticket charges and travel expenses

• Super Black Racing reserves the right to cancel any pit tour, hot lap or workshop for any reason without notice

• The Super Black Racing factory tour will include the opportunity to meet and greet an Super Black Racing driver with the opportunity to have one piece of merchandise or memorabilia signed. The tour dates and times will be nominated by Super Black Racing. Members are liable for any travel expenses that may be incurred to attend this tour. The tours will run for 1 hour.

• Member’s priority team news, competitions & giveaways will be announced by Super Black Racing from time to time throughout the year. Members must nominate an email address or mobile phone number to receive news and information.

• Members may be invited to join the team and the drivers for breakfast at nominated tracks. Super Black Racing will not be able to run a breakfast at every event and availability is strictly limited and subject to availability. Members in each state will be notified prior to each event should a team breakfast be called.

• Members will have priority access at track in the Super Black Racing merchandise marquee by way of a member’s only POS or checkout line.

Super Black Racing – Super Black Membership

Terms & Conditions

• To be eligible to be a member of the Super Black Racing – Super Black Membership you must be 17 years or older at the time of purchase. Proof of age may be requested by Super Black Racing.

• Price: $399.00 inclusive of GST and payable in full upon purchase.

• Member packages will be sent to the address nominated.

• Member packs will be delivered as soon as possible after time of purchase however shipping delays may occur. Any enquiries can be directed to membership@sbr.co.nz

• Members will be issued a membership card with a unique number. Member cards are required to be displayed to participate in the Super Black Racing workshop tour and other activities.

• Invitation to annual team BBQ & season preview at Super Black Racing includes driver meet n greet, and the chance to mingle with Super Black Racing staff.

• Locations for Super Black Racing members-only meet and greet will be announced to members prior to each event and from time to time at the discretion of Super Black Racing. Places are strictly limited and will work on first come, first served scenario – online registration required. Event is limited to members only.

• Member’s 10% discount applies to the RRP of team merchandise, it is not valid on sale items. Unique code to be entered for online purchases and membership card must be presented at time of purchase in store. Membership card must be shown for all purchases made in store. Super Black Racing reserves the right to refuse any merchandise discount if member fails to produce membership card. Discount only valid for purchases made direct with Super Black Racing, on track, online or in store.

• Members must nominate their preferred team t shirt size. Shirt size must be nominated at time of registration. Exchanges can be made up to 14 days after purchase with copy of proof of purchase if product is in re-sellable condition (tags attached)

• The style of the member hat & t-shirt will be at the discretion of SBR. The style of the member lanyard will be at the discretion of Super Black Racing.

• Members will have the opportunity to select one event of the 2015 V8SC championship to experience their official pit tour. An allocated time will be made available by Super Black Racing and this time will not be negotiable and members must adhere to this time and date. Super Black Racing cannot make alternative arrangements or times if a member misses a scheduled time. The tour will be will be conducted by a member of Super Black Racing staff and is not transferable to third parties. Places are strictly limited and will work on first come, first served scenario – online registration required. Event is limited to members only. Members are limited to one pit tour per year. Super Black Racing driver’s availability will be varied and is not promised during pit tours

• General admission tickets must be purchased separately to gain access to track and may require pit paddock access on top of the cost of a general admission ticket. Members are liable for ticket charges and travel expenses

• Super Black Racing reserves the right to cancel any pit tour for any reason without notice

• The Super Black Racing factory tour will include the opportunity to meet and greet an Super Black Racing driver with the opportunity to have one piece of merchandise or memorabilia signed. The tour dates and times will be nominated by Super Black Racing. Members are liable for any travel expenses that may be incurred to attend this tour. The duration and format of the tour is at the discretion of Super Black Racing.

• Member’s priority team news, competitions & giveaways will be announced by Super Black Racing from time to time throughout the year. Members must nominate an email address or mobile phone number to receive news and information.

• Members may be invited to join the team and the drivers for breakfast at nominated tracks. A per head cost will apply. Super Black Racing will not be able to run a breakfast at every event and availability is strictly limited and subject to availability. Members in each state will be notified prior to each event should a team breakfast be called.

• Members will have priority access at track in the Super Black Racing merchandise marquee by way of a member’s only POS or checkout line.

Super Black Racing – Triple One Membership

Terms & Conditions

• To be eligible to be a member of the Super Black Racing – Triple One Membership you must be 16 years of age or over at the time of purchase. Proof of age may be requested by Super Black Racing.

• Price: $111.00 inclusive of GST and payable in full upon purchase.

• Member packages will be sent to the address nominated.

• Members will be issued a membership card with a unique number. Member cards will be required to be displayed to participate in all membership activities.

• Member packs will be delivered as soon as possible after time of purchase however shipping delays may occur. Any enquiries can be directed to membership@sbr.co.nz

• Members will be required to nominate a preferred size for their complimentary team polo. The style of this t-shirt will be at the discretion of Super Black Racing.

• Membership is for a 12 month period commencing January 1, 2015 and ending December 30, 2015.

• Member’s 10% discount applies to the RRP of team merchandise, it is not valid on sale items. Unique code to be entered for online purchases and membership card must be presented at time of purchase in store. Membership card must be shown for all purchases made in store. Super Black Racing reserves the right to refuse any merchandise discount if member fails to produce membership card. Discount only valid for purchases made direct with Super Black Racing, on track, online or in store.

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *